Returns & Refunds Policy
RETURNS
Returns are free of charge. Please contact Customer Care at customercare@clearconsumption.com regarding product returns.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customercare@clearconsumption.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare@clearconsumption.com and send your item to: 319 Ensminger Rd. Suite 4 Tonawanda NY 14150, United States.
SHIPPING
To return your product, you should mail your product to: 319 Ensminger Rd. Suite 4 Tonawanda NY 14150, United States., United States.You will be responsible for paying shipping costs for returning your item.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an order over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.