Frequently Asked Questions

Listed below are answers to Frequently Asked Questions we've received about our foaming hand soap refills.



Does your foaming soap have to be used in a foaming soap dispenser?
Yes, because of the watery consistency of our foaming soap, it is not viscous enough to be used in a standard soap dispenser and specifically requires the use of a foaming soap dispenser. Foaming soap dispensers are designed to pump air into our soap in order to produce soap foam. Our soap will simply squirt out of a standard dispenser and will not foam up.

How does liquid soap turn into foam?
Foaming soap is a very watery liquid soap that allows air to be mixed into it easily using a foaming soap dispenser. The end result is soap foam that is produced with every pump of the dispenser.

Why has a white layer formed at the bottom of my soap?
When exposed to cold temperatures, the vegetable glycerin in our soap will settle to the bottom as a white layer. Simply shake the soap for 20 seconds and place it in a warm place, it will return to its normal appearance once it reaches room temperature.

Are there any ingredients that are added to your foaming soap to produce its soap foam?
No, foaming soap dispensers simply mix air into our liquid soap (that has a watery consistency) in order to produce soap foam.

How does your foaming soap perform in very hard or very soft water?
If your property has very hard water, we do NOT recommend purchasing our natural foaming soap as it will react with the minerals in your water and produce a tacky feeling while washing your hands. On the other hand, if your property has very soft water, our natural foaming soap will feel more slippery than usual and will take a little longer to rinse off your hands.

Does your foaming soap need to be diluted with water in a foaming soap dispenser?
No, our foaming soap does not need to be diluted. All you need to do is pour it directly into a foaming soap dispenser and you're good to go!

Is your foaming hand soap Antibacterial?
No, our foaming hand soap does not contain any Antibacterial ingredients. According to the FDA, soaps containing antibacterial ingredients have not been proven to be more effective than plain soap and water. Their article can be found on their website here.

Can your foaming soap be used inside a commercial foaming soap dispenser?
Absolutely! Our foaming hand soap can be used in commercial foaming soap dispensers if they allow you to pour soap directly into the dispenser. Some branded commercial foaming soap dispensers require a customized sealed soap cartridge to be used as a refill. In this case, our soap cannot be used as you will not be able to pour it directly into your foaming soap dispenser.

Does your foaming hand soap contain Gluten?
No, our foaming hand soap is not made from any ingredients containing Gluten.

Why does your soap have a slight Amber color?
Our soap gets its slight amber color from the amount of Vitamin E we use in our formulation. The color will fade slightly over time. Vitamin E is naturally found in vegetable oils, nuts, fish and leafy green vegetables. We specifically source vitamin E derived from Soy and use it as a natural method to delay oxidation and prolong our foaming soap's shelf life.


Is your foaming hand soap safe for Pets?
For pets we recommend our Unscented foaming hand soap as it is our simplest soap and does not contain any of the essential oils we use to scent our scented foaming soaps.


Is your foaming hand soap safe for Septic Tanks?
Yes, our natural foaming hand soap is safe for use in properties using Septic Tanks.


How should your foaming soap container be stored?
In order to increase the shelf life of our natural foaming hand soap, please store its container away from direct sunlight and in a cool, dark place.


How long does your natural foaming hand soap last before it expires?
If your soap container has been stored out of direct sunlight and in a cool, dark place, it will last at least 1 year from its purchase date. Long exposure to direct sunlight will significantly reduce its shelf life.